September 11, 2024

These 6 Things Keep Workers With You

How to Retain Your Onsite Staff

Frustrated by turnover? We've found that these 6 things keep people onsite and there for the long haul. 

 

  • 1️⃣ Be upfront - make sure you've given a realistic expectation of what they'll be doing and experiencing - including all the benefits and possible growth opportunities, of course!


  • 2️⃣ Give credit - wherever possible recognise effort and contributions to the team dynamic.


  • 3️⃣ Invest in growth - this includes both money and time investment in upskilling and mentoring - the entire business will benefit!


  • 4️⃣ Ensure your pay is competitive - people gotta pay the bills, and will seek out the higher-paid work.


  • 5️⃣ Build an awesome workplace culture - if your workers feel like they belong and enjoy being part of your workplace community (because of the initiatives you implemented), they'll stick around!


  • 6️⃣ Get their opinion - don't assume you know what makes your workers happy onsite - it could be the opposite - and you can't fix what you don't know is broken! 


You might not get honest results if you ask personally or through internal surveys - so consider an external provider to run an analysis for you.


Black Bear Solutions provides complimentary candidate workplace surveys that provide insights into the things that your workplace does, or could do, to improve staff retention. 


And we don't just dump a report in your inbox - we meet with you to discuss strategies for gaining long-term pay-off from your hiring, training and wellbeing investments.


Hire less, gain more, with Black Bear.


By Shazamme System User • October 27, 2026
Let's start with the part nobody argues about. If one supplier quotes you a lower charge rate than another, you save money on every hour worked. Multiply that across a crew and a financial year and the saving looks significant. It's easy to see why procurement teams choose on rate. It's the number on the page. The trouble is that it's only half the sum. What the charge rate doesn't show you A charge rate tells you what an hour of labour costs when everything goes to plan. It says nothing about what happens when the person in that role doesn't last. When a worker leaves in the first few weeks, the business pays again, just not in a place anyone is looking: Starting again. Every new starter needs to be shown the site, set up and brought up to speed from scratch. Supervisor time. Your leading hands and supervisors spend their shifts training, correcting and covering instead of running the floor. Lost output. A new starter rarely works at full pace in week one. A crew that turns over constantly never quite reaches full pace at all. Overtime. Someone has to cover the gap while the role is refilled, and it's usually your most reliable people, at overtime rates. None of these costs appear on the supplier's invoice. They land in payroll, in production reports, in the site manager's stress levels. That's exactly why they're so easy to miss. How the maths works Picture two suppliers. One quotes a little less per hour. Across a full crew and a full year, that small gap adds up to a saving that looks well worth having. Now picture the cheaper supplier's placements leaving more often. Every extra departure means finding someone new, getting them set up, pulling a supervisor off the floor to train them, losing output while they find their feet, and covering the gap with overtime. Each of those costs is usually far bigger than a few dollars an hour. That's why the sum that matters is simple: Rate saving − the cost of extra turnover = the real number Once each departure is properly costed, it can take only a few extra departures to wipe out a whole year's saving. Every site, role and crew is different, so the only way to know where you stand is to run your own numbers. Running your own numbers Here's a simple way to test it on your own operation. Take one role you've filled through labour hire in the last twelve months and answer three questions: How many people have filled that role in that time? Roughly how many supervisor hours did each new starter take to get up to speed? How much overtime was worked covering the gaps between them? Put a dollar figure on each, then compare the total against the charge rate saving you gained by going with the cheaper supplier. For many businesses, the saving disappears faster than they expect. So what should you actually compare? Charge rate still matters. But it should sit alongside the things that predict what a placement will really cost you: Retention. How long do their placements typically stay on site? Sector knowledge. Do they understand your floor, your equipment and your shift patterns, or are they filling generic slots? Fit. How well do they get to know the role and your site before sending someone? Partnership. Do they check in after day one, and act quickly if a placement isn't working? A supplier who charges slightly more but sends people who stay is almost always cheaper over a year. The maths just takes longer to show up. Once someone is on site, the first month matters most. Our one-page new starter checklist covers the small things that make people want to stay, and none of them cost a cent. Where does your business sit? If you're not sure how exposed your workforce is right now, we built a tool to help. The Workforce Risk Check is eight questions and takes about two minutes. You'll get a Low, Medium or High risk score straight away, plus a practical checklist matched to your result. Take the Workforce Risk Check And if you'd rather talk it through, I'm always happy to have a straight 15-minute conversation. Email me at dennis.reubens@blackbearsolutions.com.au or call 0451 523 432. Black Bear Solutions provides recruitment and labour hire across NSW, VIC and QLD, specialising in manufacturing, logistics, construction, waste management, executive, IT and office support.
By Shazamme System User • August 11, 2026
Open the business pages most weeks and you'll find another round of layoff headlines, hiring freezes, corporate restructuring. It's easy to read that as a broad economic cooldown. Look at the industries that actually keep the country running, construction, logistics, manufacturing, waste and resource recovery, and the data tells a different story. Employment in every one of these sectors grew over the past year. Vacancies in several of them are rising faster than almost anywhere else in the economy. The headlines aren't wrong about layoffs happening somewhere. They're wrong about where. Construction: demand has outrun the pipeline Construction employed 1,360,000 people as of November 2025, 9.2% of the national workforce, up 11,900 workers on the year prior (Jobs and Skills Australia). That growth still isn't enough. Every construction trade occupation tracked by Jobs and Skills Australia is currently classified as being in national shortage, the only industry where that's true across the board. The scale of the gap is widening, not closing. Infrastructure Australia's 2025 Infrastructure Market Capacity Report projects a shortfall of more than 300,000 construction workers by mid-2027, up sharply from an estimated 141,000 shortfall recorded just in October 2025. Peak workforce demand on public infrastructure projects alone is projected to reach 521,000 workers by mid-2027. Underpinning it all is a public infrastructure pipeline worth roughly $242 billion across FY2025–FY2029, 14% higher than the year before. This isn't a hiring dip. It's a demand shock that training and migration pipelines haven't caught up to yet. Logistics and transport: growth meets a thin pipeline Transport, Postal and Warehousing employed 745,400 people as of August 2025, 5.1% of the workforce, growing 1.3% over the prior year (Jobs and Skills Australia). Road freight alone employs 183,600 people, and Australia's road freight task is projected to grow 77% between 2020 and 2050 (IRU). The complication is succession planning, not shrinking demand. NatRoad, Australia's national road freight association, puts the 2024 shortfall at roughly 28,000 unfilled truck driving positions, projected to grow past 78,000 by 2029 once retirements are factored in. It's a workforce-planning issue: freight volumes keep climbing while the pipeline of new entrants hasn't kept pace, and the businesses that plan succession early are the ones that avoid getting caught short. Manufacturing: the roles are changing shape Manufacturing bucked the broader national trend of easing vacancies, recording a 16.9% rise in job vacancies in the three months to May 2026, the largest increase of any industry measured. The hardest roles to fill aren't the traditional production-line jobs; they're robotics engineers, data analysts and CNC machinists; positions that didn't exist in their current form a decade ago. That's consistent with the wider national picture: Jobs and Skills Australia currently lists 293 of 1,022 assessed occupations as being in national shortage, and technicians and trades workers record the lowest vacancy fill rate of any major occupational group, at 55.1%. Manufacturing isn't contracting. It's re-skilling faster than the labour market can supply people for it. Waste and resource recovery: policy is creating jobs Less visible, but growing steadily: Australia's waste and recycling sector supports an estimated 106,500 jobs nationally, 36,000 direct and 70,500 indirect (National Waste and Recycling Industry Council). Waste export bans and a national push toward circular-economy targets, including an 80% resource recovery target by 2030, are actively creating new roles in sorting, processing and materials recovery rather than just maintaining existing ones. So what's actually happening? Four sectors, four different reasons, and none of them is "the economy is slowing down": Construction is absorbing a once-in-a-generation infrastructure investment cycle faster than new tradespeople can be trained or migrated in. Logistics is managing steady freight growth against a retirement wave that needs succession planning, not panic. Manufacturing is transforming what its roles even look like, trading process-line headcount for technical and digital skill sets. Waste and resource recovery is being built up deliberately through policy and circular-economy investment. The common thread isn't decline. It's that labour demand in the sectors that physically build, move, make and recover things is outrunning the systems designed to supply people into them. That's a much more useful thing to plan around than a vague sense that "the market is uncertain." What this means for employers Don't read corporate headlines as sector-wide signals. Restructuring in head offices and administrative functions doesn't mean operational roles are cooling. In the sectors above, the opposite is closer to true. Plan workforce needs 12–24 months out, not one quarter at a time. Shortfalls in construction and logistics are structural and were forecast well in advance. Waiting for a quiet moment to hire rarely produces one. Treat retention as seriously as acquisition. With thinner pipelines of new entrants across trades and technical roles, losing an experienced worker costs more than it used to. Onboarding, career pathways and day-to-day conditions carry real weight. Match your hiring brief to how the role has actually changed. In manufacturing especially, the job title often no longer describes the skill set required. A workforce plan built around 2020 job descriptions will keep missing 2026 candidates. Where BlackBear fits in We recruit and place talent across construction, manufacturing, logistics and waste management every day, in NSW, Victoria and Queensland, and what we see on the ground lines up with the data above: strong, sustained demand across every one of these sectors, for different reasons that all reward planning ahead rather than reacting under pressure. If you're thinking about your workforce needs for the next 12 to 24 months, we'd be glad to talk it through. Sources: Jobs and Skills Australia, Industry Profiles for Transport, Postal and Warehousing (Aug 2025) and Construction (Nov 2025); Infrastructure Australia, 2025 Infrastructure Market Capacity Report; NatRoad, "A ticking time bomb" (Aug 2025); IRU, Australia's truck driver shortage deepens as workforce pressures mount (2026); National Waste and Recycling Industry Council (NWRIC).
February 24, 2025
🔥How about that weather lately🔥? Not all of us get to kick back at a desk in air-con 🥵. For those who don't, here's 4 critical things to look at to keep your team safe when the mercury is high 🌡️ DRESS SMART Where safety regulations permit, have your team wear light-coloured, loose-fitting, breathable clothing. Provide wide-brimmed hats, long sleeves and high SPF sunscreen. HYDRATE Drinking to thirst may not be enough in extreme temperatures. Your team should be able to take sips every 15-20min. Minimum 250ml every hour REST BREAKS Provide a cool shaded area and encourage REST during break times. Reassure your team that they can take a break if they don't feel OK - even if it's not their official break time. SAFETY TRAINING Know the signs of heat-related illness: dizziness headache nausea heavy sweating Stop work and cool down immediately if these occur. For more tips on keeping your team safe, happy and productive over the summer months, give us a call 😎